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Tips

Need to change the shipping address for the phone you just bought?

By

Greg Urban

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May 29, 2017

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tags:
Tips

Your new smartphone shipped to the wrong address, here is how to fix that.

Smartphone Gift? Don't Buy Online!

By

Greg Urban

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July 27, 2017

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tags:
Online purchase

The moral of the smartphone gifting story is: Buy anywhere EXCEPT online! A store (annoying and you'll get sold to), customer service, anywhere but your carrier portal.

New T-Mobile plan? Examine your bill!

By

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May 29, 2017

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tags:
Tips

T-Mobile recently rolled out new “unlimited” plans that are designed to simplify wireless plan shopping and remove many of the pain points that customers experience.

Cost Analysis: New Verizon Plans vs. T-Mobile

By

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May 28, 2017

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tags:
T-Mobile

Earlier this month, Verizon rolled out an update to its rate plans, which got a lot of flak in the press, but also successfully lowered the price per gigabyte of mobile data for its customers. Lowering the cost of mobile data is definitely something the Wireless Butler endorses!

Which New Verizon Plan is Best for Me?

By

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May 29, 2017

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tags:
Tips

Unless you’ve been sleeping under a rock, you’ve probably seen either celebrity studded ads for the new plans from Verizon Wireless or scathingly critical articles lampooning Verizon’s price hikes and Twitter campaign. If you’re interested in saving money on your wireless bill, neither of these are of much use. No worries — Wireless Butler is here to help.

What does “porting a line” mean?

By

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May 29, 2017

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tags:
Answers

Watch out when porting your line because each of the big carriers has different traps if you’re not careful.

Understanding Your Wireless Bill, Part 1

By

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May 29, 2017

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tags:
Tips

Wireless bills can be confusing! You may be asking, how does the accounting work on my wireless bill?

This is What Um… Limited Looks Like, Pt. 2

By

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May 29, 2017

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tags:
Tips

In the last installment of our Um… Limited series, we examined just how slow 2G speeds are in real-world situations. In a word: molasses.

What is Data Scavenging?

By

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May 29, 2017

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tags:
Tips

You may think that “zero-rated” incentives from your carrier don’t count against your mobile data allowance, but that’s not always the case.

Have a Smartphone/ iPhone on Verizon’s More Everything plan? You can save $5-$100

By

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May 29, 2017

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tags:
Tips

Did you buy a device or change your plan 1-2 years ago, and you’re on Verizon’s More Everything Plan? Well, I’ve had several folks send me their Verizon bill and almost every time, they’ve saved money by moving to The Verizon Plan.

This is What Um…Limited Looks Like, Pt. 1

By

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May 29, 2017

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tags:
Tips

So you signed up for that “unlimited” plan from T-Mobile and happily cruised the digital world at warp speed on your new smartphone for a couple of weeks. Then things got weird. All of the sudden videos wouldn’t load, your browser began to crawl, and app downloads and updates became nearly impossible. Your customer experience went from 100 to 1. What happened?

Don’t a Let a Hotspot Become a Notspot!

By

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May 29, 2017

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tags:
Instructions

You might have control of your smartphone data usage, but if you’re not careful, your mobile hotspot could easily add Benjamins to your bill.

Binge On Gave me a Data Hangover!

By

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May 29, 2017

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tags:
Tips

T-Mobile’s Binge On promises free content that doesn’t count against your mobile data allowance, but does it?

10 Steps to Lower iPhone Data Usage

By

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May 29, 2017

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tags:
Tips

Wireless Butler is here to help you maximize the data usage with your iPhone. Here's how:

Watch Out for $15 Overage Fees!

By

Admin

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May 29, 2017

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tags:
Tips

Finding an overage fee on your wireless bill is not unlike being punched in the stomach. Repeatedly. By a boxer.

Smart Phones Can’t Jump

By

Admin

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May 29, 2017

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tags:
Tips

Despite market saturation, new models of smartphones and tablets hit the streets faster and faster each year, it seems. Four months after smartphone sX4 drops, the sX5 comes to market. This phenomena has been lampooned by Saturday Night Live and Key and Peele, but the fact remains: people want shiny new things.

What you Need to Switch to T-Mobile

By

Admin

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May 29, 2017

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tags:
Answers

The Wireless Butler found you a great deal on service from T-Mobile, and you’re ready to make the switch. Here’s how:

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