How to Change Your Plan with Sprint
Found a way to save money with a new plan? Want to get more for what you pay today? Changing to a new plan or promo offer can often help you out. If you’re unsure if you’ll benefit from changing to a new plan, you can always email us at firstname.lastname@example.org for expert advice.
Once you’ve got a new plan in mind, here’s what you can do:
- Call 611 from your Sprint phone or call customer service at 888-211-4727
- Ask the agent to change your plan to the new one you’ve found
- Sprint will not backdate your plan charges, but they will backdate your new data allowance so you can avoid overage charges
If you are buying a “smaller” plan, Sprint will not allow you to backdate the change so you may see prorated charges on your next bill. If you want to avoid this confusing billing twist, ask the agent to apply your plan change at the beginning of your next bill cycle.