Switching to Google-Fi
Wireless Butler served up a great deal and you’re ready to switch to Google Fi? Here’s how to do it:
Prepare: You’ll need to have a few things handy that relate to the carrier you are leaving: Your bill (most of Google Fi’s questions will be on your bill), pin or account password, current device, Social Security Number (to run a credit check for new line of service). You’ll also need to have a Google account with an @gmail.com email address. If you don’t have one, create one here. It’s free, fast, and easy.
Check Your List Twice: The information you provide must exactly match your current service provider’s records. The information you provide must exactly match your current service provider’s records. If there is a mismatch in the data, the transfer will be delayed.
Back yourself up: Make sure you have your contacts backed up. If you’re keeping your phone number you will have to call your old carrier and cancel service with them.
Cancellation Process: Google Fi will not cancel your old service for you. Google Fi’s porting process takes about 24 hours, during that time your old device will continue to work. Do NOT cancel your old service until your new Google Fi device(s) can make and receive phone calls, texts and browse online without WiFi.
When you are ready, head to the Google Fi sign up page.
For more information, check out the Google Fi answers page.
As always, if you have an issues or need additional assistance, don’t hesitate to contact the Wireless Butler for help via email.