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This is What Um… Limited Looks Like, Pt. 2



May 24, 2016



In the last installment of our Um… Limited series, we examined just how slow 2G speeds are in real-world situations. In a word: molasses. Why?  Because chances are your “unlimited” wireless plan might not have a data cap, but it certainly has a speed limit, and this speed limit can easily turn your otherwise cutting edge smartphone into an annoying hindrance.

Of course, when you hit your limit, the carriers will offer you more “high-speed” data at a premium. T-Mobile, for instance, charges $10 for a 1GB “Data Pass” of high-speed data, which expires after one week.

I don’t know about you, but when the carrier itself says “Data Limit Reached,” it sounds to me like your plan is Um… Limited?!

Let’s look at another typical use case, and how it is impacted by 2G speeds. I recently needed to request an Uber, and was informed that the app needed an update in order to work properly. No problem, right? Wrong.

Choking off data until it’s at 128Kbps (or worse) means app updates take forever. In fact, updates take so long they defeat the main purposes of having an app in the first place: convenience and saving time. It took about 15 minutes to update Uber on my throttled T-Mobile account with perfect connectivity. Needless to say, I was late to my appointment.

Has something like this happened to you? If so, we want to hear about it. Reach out to us on our Facebook page or email the Wireless Butler directly. We need to let carriers know that it’s not okay to sell a service as “unlimited” when the service clearly has limits!

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